Description
Shipping
We ship our trees and shrubs nationwide, except for CA, AZ, AK, and HI. After you place your order we get started prepping your items for shipment. Most items ship via UPS. For larger or bulk items we ship via our own delivery trucks. You’ll receive updates on your items shipping status throughout the entire process.
If you do not see a shipping method at checkout, it means that we are unable to provide an instant shipping quote based on your location. Please feel free to reach out to us via chat or at [email protected].
Bulk items like Mulch and Topsoil can only be delivered within a 50 mile radius of our Andover, NJ location.
Frequently Asked Questions
How are heights measured?
Tree and Shrub heights are measured from the top of the root ball or soil, measuring only the above ground portion of your tree your shrub.
How does shipping work?
We ship either UPS or via our own delivery trucks. After you place your order you’ll receive notifications at each step of the way to keep you informed on your item’s travels!
Many items are listed in Gallon sizes, what does that mean?
The Gallons refer to the size of the pot that the plant is in. It’s simply an industry standard for sizing trees and shrubs. All of our items should have the actual height listed on the description page. If you have any questions regarding sizing, feel free to reach out to us!
Do you help with plant suggestions?
Of course! Feel free to use our chat feature to talk to a GardenPro or reach out to us at [email protected].
Can I postpone my delivery date?
Sure! Include a note during checkout or reach out to us at [email protected] immediately after placing your order, and we’d be happy to help!
| Size | 6" |
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Fast Shipping and Professional Packing
Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can provide a variety of shipping options. Our warehouse staff are educated to pack your items precisely according to the specifications we offer. Before they are shipped, your goods will be thoroughly inspected and secured. We ship to thousands customers every day across multiple countries. Our commitment to become the largest online retailer worldwide is demonstrated by this. There are distribution centers as well as warehouses located in Europe as well as the USA.
Please note that orders with more than one item are given a processing time according to the specific item.
Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. The majority of orders today are shipped in 48 hours. The expected delivery time is 3 to 7 days.
Returns
The inventory is always changing and we do not control it completely because of the fact that many stakeholders are involved, including our warehouse and factory. Therefore, the actual inventory could fluctuate at any moment. Be aware that it's possible for your order to be out of stock after you have made the order.
Our policy is valid for a period of 30 days. If it's been longer than 30 days since you made your purchase, we unfortunately can't give you a complete exchange or refund.
The item cannot be in use and must be in its original condition. It must also be in the original package.
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